GLPI-Plugin-SOC-Case-Management/inc/caseticket.class.php

<?php
/**
 * SOC Case-Ticket relation class
 */
class PluginSocCaseTicket extends CommonDBRelation {
   
   // From CommonDBRelation
   static public $itemtype_1 = 'PluginSocCase';
   static public $items_id_1 = 'plugin_soc_cases_id';
   static public $itemtype_2 = 'Ticket';
   static public $items_id_2 = 'tickets_id';
   
   /**
    * Get tickets for a case
    *
    * @param integer $cases_id
    * @return DBmysqlIterator
    */
   static function getTicketsForCase($cases_id) {
      global $DB;
      
      $iterator = $DB->request([
         'SELECT' => [
            'glpi_tickets.*',
            'glpi_plugin_soc_case_tickets.id AS link_id'
         ],
         'FROM' => 'glpi_plugin_soc_case_tickets',
         'LEFT JOIN' => [
            'glpi_tickets' => [
               'FKEY' => [
                  'glpi_plugin_soc_case_tickets' => 'tickets_id',
                  'glpi_tickets' => 'id'
               ]
            ]
         ],
         'WHERE' => [
            'glpi_plugin_soc_case_tickets.plugin_soc_cases_id' => $cases_id
         ],
         'ORDER' => [
            'glpi_tickets.date_creation DESC'
         ]
      ]);
      
      return $iterator;
   }
   
   /**
    * Get cases for a ticket
    *
    * @param integer $tickets_id
    * @return DBmysqlIterator
    */
   static function getCasesForTicket($tickets_id) {
      global $DB;
      
      $iterator = $DB->request([
         'SELECT' => [
            'glpi_plugin_soc_cases.*',
            'glpi_plugin_soc_case_tickets.id AS link_id'
         ],
         'FROM' => 'glpi_plugin_soc_case_tickets',
         'LEFT JOIN' => [
            'glpi_plugin_soc_cases' => [
               'FKEY' => [
                  'glpi_plugin_soc_case_tickets' => 'plugin_soc_cases_id',
                  'glpi_plugin_soc_cases' => 'id'
               ]
            ]
         ],
         'WHERE' => [
            'glpi_plugin_soc_case_tickets.tickets_id' => $tickets_id
         ],
         'ORDER' => [
            'glpi_plugin_soc_cases.date_creation DESC'
         ]
      ]);
      
      return $iterator;
   }
}