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front/timeline.ajax.php

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+<?php
+include ("../../../inc/includes.php");
+
+// Check for AJAX request
+header("Content-Type: application/json; charset=UTF-8");
+
+// Check if plugin is activated
+if (!Plugin::isPluginActive("soc")) {
+   http_response_code(404);
+   die(json_encode(['error' => 'Plugin not active']));
+}
+
+Session::checkLoginUser();
+
+if (!isset($_GET['id']) || !is_numeric($_GET['id'])) {
+   http_response_code(400);
+   die(json_encode(['error' => 'Invalid ID']));
+}
+
+$case_id = intval($_GET['id']);
+
+// Check permission
+if (!Session::haveRight("plugin_soc_case", READ)) {
+   http_response_code(403);
+   die(json_encode(['error' => 'Permission denied']));
+}
+
+$case = new PluginSocCase();
+
+if (!$case->getFromDB($case_id)) {
+   http_response_code(404);
+   die(json_encode(['error' => 'Case not found']));
+}
+
+// Get timeline events
+$timeline = [];
+
+// Get case creation
+$timeline[] = [
+   'date' => $case->fields['date_creation'],
+   'type' => 'creation',
+   'content' => __('Case created', 'soc')
+];
+
+// Get case updates from history
+$log = new Log();
+$logs = $log->getHistoryData($case, 0, 0, ['date_mod' => 'DESC']);
+
+foreach ($logs as $entry) {
+   $timeline[] = [
+      'date' => $entry['date_mod'],
+      'type' => 'update',
+      'content' => sprintf(
+         __('%s updated %s from %s to %s', 'soc'),
+         $entry['user_name'],
+         $entry['field'],
+         $entry['old_value'],
+         $entry['new_value']
+      )
+   ];
+}
+
+// Get related tickets
+$case_ticket = new PluginSocCaseTicket();
+$tickets = PluginSocCaseTicket::getTicketsForCase($case_id);
+
+foreach ($tickets as $ticket_data) {
+   $timeline[] = [
+      'date' => $ticket_data['date_creation'],
+      'type' => 'ticket',
+      'content' => sprintf(
+         __('Ticket %s created: %s', 'soc'),
+         $ticket_data['id'],
+         $ticket_data['name']
+      ),
+      'ticket_id' => $ticket_data['id']
+   ];
+}
+
+// Get related changes
+$case_change = new PluginSocCaseChange();
+$changes = PluginSocCaseChange::getChangesForCase($case_id);
+
+foreach ($changes as $change_data) {
+   $timeline[] = [
+      'date' => $change_data['date_creation'],
+      'type' => 'change',
+      'content' => sprintf(
+         __('Change %s created: %s', 'soc'),
+         $change_data['id'],
+         $change_data['name']
+      ),
+      'change_id' => $change_data['id']
+   ];
+}
+
+// Sort timeline by date (newest first)
+usort($timeline, function($a, $b) {
+   return strtotime($b['date']) - strtotime($a['date']);
+});
+
+echo json_encode(['timeline' => $timeline]);