Tips-Of-Mine/GLPI-Plugin-SOC-Case-Management
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tips-of-mine
2025-05-31 10:26:04 +02:00
commit 486d93a4f0
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65
front/case.form.php Normal file
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<?php
include ("../../../inc/includes.php");
Session::checkRight("plugin_soc_case", READ);
// Check if plugin is activated
if (!Plugin::isPluginActive("soc")) {
Html::displayNotFoundError();
}
if (isset($_POST["add"])) {
Session::checkRight("plugin_soc_case", CREATE);
$case = new PluginSocCase();
$case->check(-1, CREATE, $_POST);
$case->add($_POST);
Html::back();
} else if (isset($_POST["update"])) {
Session::checkRight("plugin_soc_case", UPDATE);
$case = new PluginSocCase();
$case->check($_POST['id'], UPDATE);
$case->update($_POST);
Html::back();
} else if (isset($_POST["delete"])) {
Session::checkRight("plugin_soc_case", DELETE);
$case = new PluginSocCase();
$case->check($_POST['id'], DELETE);
$case->delete($_POST);
Html::redirect(Plugin::getWebDir("soc")."/front/case.php");
} else if (isset($_POST["restore"])) {
Session::checkRight("plugin_soc_case", DELETE);
$case = new PluginSocCase();
$case->check($_POST['id'], DELETE);
$case->restore($_POST);
Html::back();
} else if (isset($_POST["purge"])) {
Session::checkRight("plugin_soc_case", PURGE);
$case = new PluginSocCase();
$case->check($_POST['id'], PURGE);
$case->delete($_POST, 1);
Html::redirect(Plugin::getWebDir("soc")."/front/case.php");
} else if (isset($_POST["add_ticket"])) {
Session::checkRight("plugin_soc_case", UPDATE);
$case = new PluginSocCase();
$case->getFromDB($_POST['plugin_soc_cases_id']);
$tickets_id = $case->createTicket($_POST);
Html::back();
} else if (isset($_POST["add_change"])) {
Session::checkRight("plugin_soc_case", UPDATE);
$case = new PluginSocCase();
$case->getFromDB($_POST['plugin_soc_cases_id']);
$changes_id = $case->createChange($_POST);
Html::back();
} else {
$id = "";
if (isset($_GET["id"])) {
$id = $_GET["id"];
}
$case = new PluginSocCase();
Html::header(PluginSocCase::getTypeName(Session::getPluralNumber()), '', "management", "pluginsoccase");
$case->display(['id' => $id]);
Html::footer();
}

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front/case.php Normal file
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<?php
include ("../../../inc/includes.php");
Session::checkRight("plugin_soc_case", READ);
// Check if plugin is activated
if (!Plugin::isPluginActive("soc")) {
Html::displayNotFoundError();
}
Html::header(PluginSocCase::getTypeName(Session::getPluralNumber()), '', "management", "pluginsoccase");
Search::show('PluginSocCase');
Html::footer();

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front/dashboard.php Normal file
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<?php
include ("../../../inc/includes.php");
Session::checkRight("plugin_soc_case", READ);
// Check if plugin is activated
if (!Plugin::isPluginActive("soc")) {
Html::displayNotFoundError();
}
Html::header(__('SOC Dashboard', 'soc'), '', "management", "pluginsoccase");
// Get counts
$case = new PluginSocCase();
$total_cases = countElementsInTable($case->getTable());
$new_cases = countElementsInTable($case->getTable(), ['status' => PluginSocCase::STATUS_NEW]);
$critical_cases = countElementsInTable($case->getTable(), ['severity' => PluginSocCase::SEVERITY_CRITICAL]);
// Display dashboard
?>
<div class="soc-dashboard">
<h2><?php echo __('SOC Case Management Dashboard', 'soc'); ?></h2>
<!-- KPI Cards -->
<div class="soc-kpi-container">
<div class="soc-kpi-card">
<div class="soc-kpi-label"><?php echo __('Total Cases', 'soc'); ?></div>
<div class="soc-kpi-value" data-value="<?php echo $total_cases; ?>"><?php echo $total_cases; ?></div>
</div>
<div class="soc-kpi-card">
<div class="soc-kpi-label"><?php echo __('New Cases', 'soc'); ?></div>
<div class="soc-kpi-value" data-value="<?php echo $new_cases; ?>"><?php echo $new_cases; ?></div>
</div>
<div class="soc-kpi-card">
<div class="soc-kpi-label"><?php echo __('Critical Cases', 'soc'); ?></div>
<div class="soc-kpi-value" data-value="<?php echo $critical_cases; ?>"><?php echo $critical_cases; ?></div>
</div>
</div>
<!-- Recent Cases -->
<div class="soc-card" style="flex: 1 1 100%;">
<div class="soc-card-header">
<h3 class="soc-card-title"><?php echo __('Recent Cases', 'soc'); ?></h3>
</div>
<div class="soc-card-content">
<?php
$cases = $DB->request([
'FROM' => $case->getTable(),
'ORDER' => ['date_creation DESC'],
'LIMIT' => 5
]);
if (count($cases) > 0) {
echo '<table class="tab_cadre_fixehov">';
echo '<tr>';
echo '<th>' . __('Name') . '</th>';
echo '<th>' . __('Status') . '</th>';
echo '<th>' . __('Severity', 'soc') . '</th>';
echo '<th>' . __('Creation date') . '</th>';
echo '</tr>';
foreach ($cases as $data) {
echo '<tr class="tab_bg_1">';
echo '<td><a href="case.form.php?id=' . $data['id'] . '">' . $data['name'] . '</a></td>';
echo '<td><span class="soc-status soc-status-' . $data['status'] . '">' . $case->getStatusOptions()[$data['status']] . '</span></td>';
echo '<td><span class="soc-severity soc-severity-' . $data['severity'] . '">' . $case->getSeverityOptions()[$data['severity']] . '</span></td>';
echo '<td>' . Html::convDateTime($data['date_creation']) . '</td>';
echo '</tr>';
}
echo '</table>';
} else {
echo '<p>' . __('No cases found.', 'soc') . '</p>';
}
?>
<div class="center" style="margin-top: 20px;">
<a href="case.php" class="submit"><?php echo __('View all cases', 'soc'); ?></a>
<a href="case.form.php" class="submit"><?php echo __('Create new case', 'soc'); ?></a>
</div>
</div>
</div>
</div>
<?php
Html::footer();

102
front/timeline.ajax.php Normal file
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<?php
include ("../../../inc/includes.php");
// Check for AJAX request
header("Content-Type: application/json; charset=UTF-8");
// Check if plugin is activated
if (!Plugin::isPluginActive("soc")) {
http_response_code(404);
die(json_encode(['error' => 'Plugin not active']));
}
Session::checkLoginUser();
if (!isset($_GET['id']) || !is_numeric($_GET['id'])) {
http_response_code(400);
die(json_encode(['error' => 'Invalid ID']));
}
$case_id = intval($_GET['id']);
// Check permission
if (!Session::haveRight("plugin_soc_case", READ)) {
http_response_code(403);
die(json_encode(['error' => 'Permission denied']));
}
$case = new PluginSocCase();
if (!$case->getFromDB($case_id)) {
http_response_code(404);
die(json_encode(['error' => 'Case not found']));
}
// Get timeline events
$timeline = [];
// Get case creation
$timeline[] = [
'date' => $case->fields['date_creation'],
'type' => 'creation',
'content' => __('Case created', 'soc')
];
// Get case updates from history
$log = new Log();
$logs = $log->getHistoryData($case, 0, 0, ['date_mod' => 'DESC']);
foreach ($logs as $entry) {
$timeline[] = [
'date' => $entry['date_mod'],
'type' => 'update',
'content' => sprintf(
__('%s updated %s from %s to %s', 'soc'),
$entry['user_name'],
$entry['field'],
$entry['old_value'],
$entry['new_value']
)
];
}
// Get related tickets
$case_ticket = new PluginSocCaseTicket();
$tickets = PluginSocCaseTicket::getTicketsForCase($case_id);
foreach ($tickets as $ticket_data) {
$timeline[] = [
'date' => $ticket_data['date_creation'],
'type' => 'ticket',
'content' => sprintf(
__('Ticket %s created: %s', 'soc'),
$ticket_data['id'],
$ticket_data['name']
),
'ticket_id' => $ticket_data['id']
];
}
// Get related changes
$case_change = new PluginSocCaseChange();
$changes = PluginSocCaseChange::getChangesForCase($case_id);
foreach ($changes as $change_data) {
$timeline[] = [
'date' => $change_data['date_creation'],
'type' => 'change',
'content' => sprintf(
__('Change %s created: %s', 'soc'),
$change_data['id'],
$change_data['name']
),
'change_id' => $change_data['id']
];
}
// Sort timeline by date (newest first)
usort($timeline, function($a, $b) {
return strtotime($b['date']) - strtotime($a['date']);
});
echo json_encode(['timeline' => $timeline]);